Skills Needed by a Complaint Handler and Functions and Characteristics Required in a Good Complaint System, circa 1980s

Rowe, Mary P. (Mary Potter), 1936-; Ombudsman Association
Thumbnail
Download02-000310025.pdf (1.088Mb)
URI
https://hdl.handle.net/1721.3/191112
Description
For more information about this item, visit https://archivesspace-mit-edu.ezproxy.canberra.edu.au/repositories/2/archival_objects/310025
Subject
Women@MIT
Rights
This item may be under copyright. Please consult the collection finding aid or catalog record and the MIT Libraries Permissions Policy for more information. https://rightsstatements.org/page/CNE/1.0/
Metadata
Show full item record
Collections